Table 3 Removed items
Item | Statement |
|---|---|
1. | Helping the patients build connections with their neighbourhoods and communities is one of the primary activities in which staff at this agency are involved |
3. | The patients have access to all their treatment records |
4. | This agency provides education to community employers about employing people with mental illness and/or addictions |
6. | The patients can choose and change, if desired, the therapist, psychiatrist, or other service provider with whom they work |
12. | This agency provides structured educational activities to the community about mental illness and addictions |
13. | Agency staff do not use threats, bribes, or other forms of coercion to influence the patient’s behaviour or choices |
16. | Staff are knowledgeable about special interest groups and activities in the community |
19. | This agency provides a variety of treatment options (i.e., individual, group, peer support, holistic healing, alternative treatments, medical) from which the patients may choose |
20. | The achievement of goals by patients and staff are formally acknowledged and celebrated by the agency |
26. | Agency staff are diverse in terms of culture, ethnicity, lifestyle, and interests |
29. | Staff routinely assist patients in the pursuit of educational and/or employment goals |
32. | This agency provides formal opportunities for patients, family members, service providers, and administrators to learn about recovery |